Within the Roanne tourist office, an incoming service offers packages for groups and business tourism throughout the Roanne region. The receptive service identifies the offer adapted to these clienteles, works in close collaboration with the referenced partners and sells days and stays.
Group service
The incoming service develops offers for senior groups. Each year, a brochure is published listing around ten daily offers and several stay offers. This brochure is then sent by mail to more than 800 coach operators, travel agencies, clubs, associations, etc. Other commercial actions complete the marketing of the packages: exhibitions dedicated to groups, mailing with promotional flyer, phoning, canvassing on the ground, group space on the roannais-tourisme.com website…
To date, the incoming service does not work on products intended for young audiences (schools, MJC, etc.). Nevertheless, it may be required to respond to requests and therefore plays a role of business developer.
Key figures for the group service in 2023*
- 109 groups welcomed
- over 4 people came to the territory
- 217 € turnover
* figures recorded for the year 2023.
Business tourism
In 2022, the incoming service will work on packaged offers for businesses. Referencing work on the offer will therefore be initiated and turnkey product proposals will be marketed to companies: seminars, team building events, etc.
The incoming service also works in close collaboration with all the players linked to business tourism in the Roannais (GL Events, communities, associations and federations, etc.). During conferences, the incoming service is able to offer organizers the management of hotel reservations with the establishment of a personalized reservation center.
Key figures for the business tourism service in 2023*
- 9 seminars + 1 congresses welcomed
- 35 € turnover
* figures recorded for the year 2023.
Benefits
- Increase in your turnover: the incoming service will bring you additional customers, a great way to complete your activity
- Reduction in your expenses: the incoming service is responsible for editing a brochure, distributing it and promoting offers.
- Time saving: the incoming service manages relationships with customers (quotes, options, contract edition, reservations, invoicing)
- For you, it's simple, fluid and secure; you have the assurance of being settled.
The cost and terms
- Prerequisite: be a member of your tourist office - 80 € TTC + have paid the commercial option 60 € TTC
- 6 to 10% commission,
- Commitment over a year.
If you wish to be part of the group offer and / or be referenced for business tourism, Frédérique is at your disposal on 04 77 44 96 03 or at fbosio[a]roannais-tourisme.com
