The Open Experiences Marketplace is a virtual space that allows the redistribution of the tourist offer of the destination on different platforms in order to offer their reservation online. It is also a planning and online sales management tool adapted to each profession: Open Pro Furnished, Room, Campsite, Ticket office, activity providers, etc.
Roannais Tourisme provides you with a solution adapted to your needs, simple and efficient: the Open
Experiences. This marketplace, co-financed with Loire Tourisme, is the essential tool for selling your services online. Open Experiences offers a range of tools open to all professionals: accommodation providers (hotels, gîtes and furnished accommodation, guest houses, campsites, etc.), activity providers, cultural sites or even associations which organize events .
Goals
- Professionalize socio-professionals by giving them access to a tool for managing their reservations,
- Respond to market developments and offer the maximum number of offers that can be booked online.
The tools offered
- Open Pro Furnished (for vacation rentals),
- Open Pro Bed and Breakfast (for guest rooms),
- Open Pro Camping (for outdoor accommodation),
- Open Reservit (for the hotel industry),
- Open Ticket (for the ticket office for shows, concerts, etc.),
- Addock solution (for activity providers, museums, tourist sites, etc.),
- Open Boutique (for local products, crafts, etc.).
Benefits
To the customer :
- To have real time access the availability of the service provider's offer,
- Finalize your reservation whatever the hour or the day.
For the socio-professional:
- Se professionalize by integrating an online reservation and management tool for reservations: centralization of schedules, monitoring of your reservations: arrival, departure, cancellation, payment, reminder to be made, etc ..., sending of automated contracts, adapted payment solution,
- Integrate online booking on your own website,
- Increase the visibility of your offer on the web by taking advantage of broadcast channels additional,
- Maintain control of your offer and your commercial policy,
- Be accompanied in the marketing of your tourism product.
For the territory:
- Visibility of the bookable offer in its territory,
- Support from socio-pros to online marketing.
How does it work?
Option #1: I don’t have a marketing solution
Roannais Tourisme will provide you with one of the Open Experiences tools adapted to your activity (Open
Pro, Open Billet, etc.), will assist you in getting started with the software and will be at your side to ensure the proper functioning of the solution (schedule management, online reservation, etc.). Once the software is in place, you remain in control of the commercial information (descriptions, price lists, sales conditions, etc.) and you can modify them in real time: a controlled commercial policy!
Your offer then automatically appears on your website, that of Roannais Tourisme and the department. Customers can reserve, or pre-book.
Option no. 2: I have a tool for managing my activity
If you already have a marketing solution (Reservit, Itea, Pegasus, Thelis, Ctouvert, Booking, Xotelia, etc.), we will examine compatibility with Open Experiences with you. This verification will allow us to choose the appropriate distribution channel for automated supply of the regional marketplace; This saves you from having to enter your information, prices and availability twice.
The cost and terms
- Prerequisite: be a member of your tourist office - 80 € TTC + have paid the commercial option 60 € TTC
- Zero commission,
- No commitment,
- Bank charges may apply when paying online. Examples of fees on 09/06/2023: One Shot Pay: 1,8% HT + € 0,20 HT per transaction. Payment solution integrated with Addock (Stripe): 2,2% HT + € 0,25 HT per transaction (EU zone)
Key figures for 2023 *
- Over 5 reservations (and pre-reservations) made on the marketplace
- 229 300 € of turnover
- 65,5% of turnover is generated directly on the socio-professional website, 34% via the roannais-tourisme.com website and 0,5% via the Loire Tourisme website
* figures recorded for the year 2023.
If you want to know more, Frédérique is at your disposal on 04 77 44 96 03 or at fbosio[a]roannais-tourisme.com
